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HR Operations Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full time

We are a dynamic organization that fosters a positive work environment, embracing innovation, and empowering individuals to drive growth and excellence.

About the Role:

This Senior HR Generalist position plays a critical role in supporting the organization through various HR operations, designing and implementing internal HR strategies and activities. In addition to core HR responsibilities, this role involves contributing to process improvement initiatives, leading HR projects, and driving organizational change to enhance efficiency and effectiveness.

  • Key Responsibilities:

Performance Management:

  • Provides coaching, counseling, career development, and disciplinary actions to line management.
  • Manages performance management process in alignment with company recognition and reward programs.
  • Resolves complex employee relations issues through effective, thorough, and objective investigations.

Employee Engagement:

  • Participates in initiatives that support/enhance a positive work environment for employees.
  • Provides feedback on observations and recommends solutions relating to employee issues/concerns.
  • Conducts surveys and analyzes data, implementing suitable strategies in engagement.

Training & Development:

  • Conducts orientation programs to new employees.
  • Coordinates and liaises with external consultants on employees' training needs and arranges training schedules for employees.
  • Evaluates the effectiveness of respective training programs by obtaining feedback from employees.
  • Manages payroll administration, ensuring timely, accurate, and efficient processing, including managing monthly expenses and claims.
  • Administers and reviews employee benefits programs, ensuring competitiveness, compliance, and alignment with company objectives.
  • Provides guidance and support on compensation policies, practices, and benefits-related inquiries.

HR Operations and Process Improvement:

  • Manages all HR administration processes, including benefits management, leave records, personnel file management, and HR policy updates.
  • Identifies, designs, and implements HR process improvements to enhance service delivery, reduce manual efforts, and ensure compliance.
  • Maintains updated knowledge of relevant legislation and best practices, serving as a point of contact for HR policy and practice inquiries.

Project Management and Change Leadership:

  • Lends or participates in HR projects aimed at improving company-wide processes, policies, and initiatives.
  • Drives organizational change, ensuring smooth transitions and effective communication of new processes and improvements.
  • Advocates for continuous improvement within the HR team and across the organization, championing best practices and innovative solutions.

Requirements:

  • Bachelor's degree, preferably in HR/Business Management or a related field.
  • Minimum 5 years of work experience in a HR Operation role.
  • Strong analytical skills, with attention to detail, excellent organization, and the ability to work independently to meet deadlines.
  • Demonstrated experience in managing or supporting change initiatives, including adapting to evolving business needs.
  • Proven track record of providing effective support and guidance on HR matters.
  • A collaborative team player with a proactive approach to problem-solving and process improvement.

About Us:

We value every individual's contribution and empower them to drive growth and excellence. Our agile and collaborative culture cultivates empowerment through ownership, trust, and respect.

What We Offer:

  • Innovate Fearlessly: We challenge the status quo, continually seeking groundbreaking solutions.
  • Invest in Growth: We prioritize your professional development with diverse learning, mentorship, and resources.
  • Work-Life Harmony: We champion flexibility and support to ensure your welfare.
  • Attractive Benefits: Our flexible benefits package caters to your individual needs.
  • Celebrate Success: We raise the flag high for success, acknowledging achievements.
  • Wellness & Well-being are Fundamental: We prioritize wellness, fostering a caring, connected community.
  • Uniting through Fun: We build trust and camaraderie through enjoyable activities.
  • Giving Back: We engage in initiatives supporting meaningful causes, demonstrating Corporate Responsibility.