Administrative Healthcare Support Professional

4 weeks ago


Puchong New Village, Malaysia J-Recruit Recruitment Agency Full time

Job Summary:

We are seeking a skilled and organized Clinic Admin Executive to join our team at J-Recruit Recruitment Agency.

About the Role:

This is an exciting opportunity for a highly motivated individual to work in a dynamic healthcare environment. As a Clinic Admin Executive, you will be responsible for providing exceptional patient care and administrative support to our clinic.

Key Responsibilities:

  • Welcome patients and visitors with a positive attitude;
  • Manage patient appointments and schedules effectively;
  • Maintain accurate patient databases and medical records;
  • Collect patient information and process registrations efficiently;
  • Respond to patient inquiries regarding services, prices, and availability promptly;
  • Answer and redirect phone calls professionally;
  • Assist in maintaining a clean and organized clinic reception area and meet clinic requirements;
  • Ensure effective communication with doctors, nurses, and other staff to ensure smooth clinic operations;
  • Handle payment collection (cash, credit card terminal) and bank transfers as needed;
  • Foster healthy and professional relationships with customers and company teams;
  • Participate in marketing and branding activities organized by management;
  • Perform any ad-hoc duties assigned by management.

Requirements:

  • Minimum SPM level required;
  • 1-3 years of related clinic assistant or customer service experience preferred;
  • Experience in a similar customer role, ideally in a medical setting;
  • Ability to handle confidential information discreetly;
  • Comfortable working with patients of all ages and backgrounds;
  • Exceptional multitasking and organizational skills;
  • Knowledge of medical terminology and procedures is a plus;
  • Fluency in Mandarin language;

Salary Range: RM 3,000 - RM 4,000 per month.



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