Administrative Healthcare Support Professional
4 weeks ago
Job Summary:
We are seeking a skilled and organized Clinic Admin Executive to join our team at J-Recruit Recruitment Agency.
About the Role:
This is an exciting opportunity for a highly motivated individual to work in a dynamic healthcare environment. As a Clinic Admin Executive, you will be responsible for providing exceptional patient care and administrative support to our clinic.
Key Responsibilities:
- Welcome patients and visitors with a positive attitude;
- Manage patient appointments and schedules effectively;
- Maintain accurate patient databases and medical records;
- Collect patient information and process registrations efficiently;
- Respond to patient inquiries regarding services, prices, and availability promptly;
- Answer and redirect phone calls professionally;
- Assist in maintaining a clean and organized clinic reception area and meet clinic requirements;
- Ensure effective communication with doctors, nurses, and other staff to ensure smooth clinic operations;
- Handle payment collection (cash, credit card terminal) and bank transfers as needed;
- Foster healthy and professional relationships with customers and company teams;
- Participate in marketing and branding activities organized by management;
- Perform any ad-hoc duties assigned by management.
Requirements:
- Minimum SPM level required;
- 1-3 years of related clinic assistant or customer service experience preferred;
- Experience in a similar customer role, ideally in a medical setting;
- Ability to handle confidential information discreetly;
- Comfortable working with patients of all ages and backgrounds;
- Exceptional multitasking and organizational skills;
- Knowledge of medical terminology and procedures is a plus;
- Fluency in Mandarin language;
Salary Range: RM 3,000 - RM 4,000 per month.
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