Customer Experience Director

Job Overview:Coty is looking for an experienced Customer Experience Director to lead our luxury boutique store in Kuala Lumpur. As a Customer Experience Director, you will be responsible for creating a luxurious and welcoming atmosphere in the boutique, addressing customer feedback promptly, and leading a high-performing team.About the Role:The ideal...

About the JobThe Access Group is seeking a Customer Experience Director to lead our customer service efforts. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.Key ResponsibilitiesDevelop and implement customer experience strategies to improve satisfaction and...

Pasona Malaysia invites applications for a Customer Experience Director to lead our customer experience strategy. As a visionary leader, you will be responsible for designing and implementing customer-centric initiatives to drive business growth and loyalty.In this key role, you will analyse customer feedback and market trends to identify opportunities for...

Job OverviewBASSnet is a leading provider of IT solutions for the maritime industry, committed to delivering exceptional customer service and support.We are seeking a Customer Experience Director to join our team. In this role, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.The ideal candidate...

Job DescriptionWe are seeking a Customer Experience Director to lead our customer service team in delivering exceptional experiences.The ideal candidate will have experience in team leadership, customer interaction, and process improvement. They will be responsible for overseeing daily operations, addressing customer inquiries and concerns, and fostering a...

We are seeking a Customer Experience Director to lead our retail team in Kuala Lumpur. As the ideal candidate, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.Key Responsibilities:Develop and implement strategies to enhance customer satisfaction and loyaltyAnalysing sales data to inform business...

About the RoleWe are seeking an experienced Customer Experience Director to lead our team of travel professionals and oversee daily operations in a fast-paced corporate travel environment.As a seasoned manager, you will be responsible for ensuring targeted operation KPIs are achieved, monitoring team performance, and making strategic decisions to enhance...

Job Description:We are seeking a results-driven Director of Sales and Customer Experience to lead our sales and customer experience initiatives.Main Responsibilities:Sales Strategy: Develop and implement a sales strategy to drive business growth.Customer Experience: Oversee the development and implementation of customer experience initiatives.Team...

Melium is seeking a Customer Experience Director to lead our team and drive business success in our luxury boutique. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving business growth.About the Role:Key Responsibilities:Direct and inspire a team to achieve outstanding performance and customer...

About Zeal Holdings LimitedClient Experience DirectorWe pride ourselves on being an innovative FinTech company, dedicated to delivering exceptional customer experiences.We seek an experienced Client Experience Director to lead our customer service efforts and drive customer satisfaction.Your main responsibility will be to oversee the customer service team,...

Senior HR RoleWe are seeking a seasoned professional to join our team as an Employee Experience Director. In this role, you will be responsible for driving the employee experience and creating meaningful connections with people. Your expertise in leadership development, talent management, and performance evaluation will enable you to make a significant...

Job SummaryEPOS Global Solutions Sdn Bhd is seeking an experienced IT Operations Manager to lead our customer service team. The successful candidate will be responsible for developing strategies to enhance the customer experience, driving service excellence, and fostering a customer-centric culture.Main Responsibilities:Oversee all customer interactions...

About the OpportunityWe are seeking a highly skilled and experienced leader to join our team as a General Manager.Possess over five years of experience in customer service management, including leading and developing multinational teams with more than 50 members.Demonstrate a strong customer-focused approach, with a sharp awareness of customer needs, a...

PRISM+ Malaysia & Australia is seeking a Performance Marketing Specialist to develop and execute high-performing marketing campaigns. This role involves analyzing customer behavior, identifying opportunities for growth, and creating targeted marketing strategies to drive results.Key Responsibilities:Campaign Analysis: Analyze customer behavior and market...

Customer Service Director Position DescriptionWe are seeking an exceptional Customer Service Director to lead our vendor management team in delivering world-class customer service to our customers. As a key member of our leadership team, you will be responsible for setting the direction for our vendor management strategy and ensuring that our BPO partners...

Sutherland is looking for a Client Experience Director who can drive business growth through exceptional customer service. As a seasoned leader, you will oversee a team of at least 10 associates in delivering outstanding client experiences.Key Performance Indicators:Client Satisfaction: Ensure high levels of client satisfaction through effective team...

About the RoleWe are seeking an experienced Director of Brand Experience to join our team. As a key member of our marketing department, you will be responsible for developing and executing comprehensive brand experience strategies to drive business growth.Key ResponsibilitiesDevelop and execute comprehensive brand experience strategies across all...

Trip.com Group is a leading global travel service provider, and we are committed to delivering exceptional travel experiences for our customers.We are seeking a talented and experienced Group Leader to join our team and lead our service operations.Your key responsibilities will include:Overseeing the management of 3-4 service teams and ensuring the...

As a Senior Operations Manager at TDCX, you will play a critical role in driving business growth, improving customer satisfaction, and enhancing operational efficiency. You will work closely with our leadership team to develop and implement strategic plans, manage and utilize metrics to drive positive change, and navigate the team through ever-changing...

Job OverviewThis is a unique opportunity to join American Express as a Team Leader, where you'll be responsible for leading a high-performing team and driving excellence in customer interaction, colleague management, and stakeholder collaboration.Key ResponsibilitiesDevelop and implement strategies to establish strong relationships with premium customers and...