Hospitality Team Lead

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time
Hospitality Team Lead

We are seeking a highly skilled Hospitality Team Lead to oversee the front-of-house operations of our restaurant and provide exceptional customer service.

Key responsibilities include:

  1. Front-of-House Management: Supervise and train servers, bartenders, and hosts/hostesses to ensure high standards of quality, presentation, and service.
  2. Customer Service: Provide exceptional customer service, handling inquiries, complaints, and feedback professionally.
  3. Team Leadership: Supervise and train staff members to ensure high standards of quality, presentation, and service.

Qualifications and Skills:

  1. Leadership Experience: Proven experience in hospitality operations, preferably in a restaurant or hotel setting.
  2. Communication Skills: Excellent communication and customer service abilities.
  3. Problem-Solving Skills: Strong problem-solving and decision-making abilities.


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