Operational Efficiency Improvement Manager

5 days ago


Selayang Municipal Council, Malaysia UOB Full time
The Opportunity
Join UOB Innovation Hub 2 as an AFC Operations Excellence Lead and take on a challenging role that requires strong leadership skills, technical expertise, and strategic thinking. As part of our pioneer team, you will have the opportunity to work on Group initiatives and gain regional business exposure. You will be responsible for implementing changes affecting AFC Ops functions, including policy enhancements, technology adoption, and process improvements. You will also work closely with stakeholders to drive effective transformation and improve operational effectiveness, efficiency, and quality standards.

Responsibilities
- Implement changes affecting AFC Ops functions, including policy enhancements, technology adoption, and process improvements.
- Work closely with stakeholders to drive effective transformation and improve operational effectiveness, efficiency, and quality standards.
- Identify opportunities to develop and implement quality control on key processes in AFC Ops functions.
- Provide regular reporting of operational metrics to the Group Retail AFC Lead for governance forums and regulatory reporting.

Requirements
- 7-10 years of direct experience in Financial Crime, Risk Assessment, or Quality Control in Financial Services, Banking, or Regulatory environments.
- Demonstrated capability to interpret complex requirements and be a self-starter.

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