Compliance Training Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time
About Us

Tbwa Chiat/Day Inc is a leading global agency that helps brands connect with people through creativity, innovation, and technology. Our team is passionate about creating experiences that drive business results and build lasting relationships.

Job Description

The Learning & Development (LD) Specialist / Trainer will play a critical role in designing and delivering high-quality training programs that ensure the effective execution of compliance standards across all Compliance Operations functions. In this role, the successful candidate will initiate and deliver training sessions to Compliance Operations agents, focusing on compliance case reviews, regulatory requirements, and operational procedures.

Key Responsibilities
  1. Develop and deliver comprehensive compliance training programs to ensure all Compliance Operations agents are equipped with the necessary knowledge and skills to perform their duties and meet regulatory standards.
  2. Evaluate the effectiveness of training sessions by gathering feedback, monitoring performance, and assessing compliance-related outcomes.
  3. Perform regular training needs assessments across Compliance Operations teams to identify areas for improvement and create tailored training solutions to address skill gaps or emerging compliance risks.
  4. Conduct refresher training as necessary to reinforce key compliance principles.
  5. Work closely with the Quality Assurance team, Compliance Operations functions, and other relevant teams to align training initiatives with compliance objectives.


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