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Operational Excellence Manager

2 weeks ago


Malacca City, Malaysia MYFutureJobs Full time
Job Overview

At MYFutureJobs, we are seeking a highly skilled State Operations Manager to lead our statewide operations team. The ideal candidate will have a minimum of 10-15 years of experience in Learning and Development with a strategic orientation, preferably within sales and customer service environments.

The successful candidate will be responsible for managing and organizing overall activities on operations, ensuring good communication within the team and with other stakeholders, and promoting and executing process improvements within the state. They will also be responsible for providing leadership and guidance to subordinates, ensuring good coordination and teamwork between units/departments, and being proactive and aggressive in actions to meet current operational requirements.

The job requires strong facilitation and presentation skills with the ability to design and deliver training, knowledge of the latest trends and methodologies in adult learning principles, and significant experience managing engagements with multiple stakeholders. The ideal candidate will also be able to communicate effectively with all levels of employees, both written and verbal, and demonstrate accuracy, attention to detail, and the ability to manage project timelines and/or deadlines.