Client Services Expert

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Eastspring Investments Full time

We are committed to creating a culture that values diversity, equity, and inclusion. At Eastspring Investments, we strive to provide a work environment that supports our employees' growth and development.

Job Requirements:

To succeed in this role, you will need:

  • A minimum of 5 years of experience in customer service.
  • Familiarity with financial services or unit trust industry is an advantage.
  • Exceptional written communication skills in English, with a strong command of grammar.
  • Experience in tools such as Zendesk and JIRA would be an advantage.
  • Strong communication skills, with the ability to articulate ideas clearly and effectively.
  • Excellent problem-solving and analytical abilities, with a solution-oriented approach to challenges.
  • Collaborative team player, demonstrating a positive and cooperative attitude.


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