Senior Client Liaison

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hexa-Communications Full time

About Hexa-Communications

We are a dynamic, integrated marketing communication agency with a culture of curiosity, entrepreneurship, and growth. We aim to redefine the boundaries of what marketing communication can be and how brands can reach new heights.

Your Role

You will be responsible for assisting with client operations, creative projects, content creation, business pitches, and client advisory. This includes managing day-to-day operations of client accounts, participating in brainstorming activities, office meetings, and client consultations.

Main Responsibilities

  1. Day-to-Day Operations: Manage the internal operations of client accounts on a daily basis.
  2. Creative Collaboration: Participate in brainstorming sessions, office meetings, and client consultations to develop innovative ideas and solutions.
  3. Content Creation: Assist in crafting high-quality content such as press releases, speeches, social media posts, and briefing documents.
  4. Business Pitch Support: Contribute to new business proposals by conducting research, creating slides on Canva, and providing media and social insights.
  5. Client Advisory: Provide counsel to clients on effective messaging strategies and mitigating negative PR issues.
  6. Industry Monitoring: Stay up-to-date with client and industry news, analysing and summarising key developments.
  7. Administrative Tasks: Handle appointment scheduling, adjust office timetables, and maintain office databases.
  8. Travel Requirements: Be prepared to travel for in-person client meetings and events.

What We Look For

  • Passion for public relations and/or related fields, including advertising, marketing, media, and publishing. A bachelor's degree in communications, marketing, journalism, or a related field is a plus but not required.
  • Enthusiasm to assist and contribute to ongoing projects, including developing media lists, key messages, and press releases, executive briefing materials, landscape and media audits, well-crafted pitches, and strategic recommendations that integrate paid, earned, social, and owned media.
  • Ability to multitask and support multiple projects from conception to completion, anticipating challenges and ensuring deadline and budget adherence.
  • Business writing and presentation skills, with the ability to articulate a point of view with confidence and gravitas.
  • Proven track record in prioritizing workload and supporting senior team members.
  • Collaborative, non-hierarchical mindset.
  • Positive relationships with clients and colleagues at all levels.
  • Delivery-driven with the ability to take responsibility for tasks and accounts.
  • Desire to share previous expertise and experience to enhance team work.
  • Entrepreneurial spirit with a willingness to 'get stuck in' and make the most of opportunities.
  • Desire to work in a fast-paced and highly motivated environment.

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