Client Success Specialist in Financial Services

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Pitchin Full time

Company Overview:

PitchIN is a leading equity crowdfunding platform in Malaysia, dedicated to making investments easier for everyone. Our innovative team has created a digital capital market hub that supports entrepreneurs and democratizes fundraising.

Job Description:

We are seeking a skilled Client Success Specialist to join our account management team. As a key member of our team, you will be responsible for:

  • Serving as the primary point of contact for issuers raising capital.
  • Building and maintaining strong relationships with clients.
  • Providing expert guidance on market insights, trends, and developments, as well as campaign strategies and deal structures.

Requirements:

  • Bachelor's degree in Business, Finance, Marketing, or a related field.
  • 2-5 years of experience in account management, sales, or client relations, preferably in finance/investment, private markets, or crowdfunding.
  • Familiarity with equity crowdfunding platforms and the private market space is highly beneficial.
  • Proven experience in building long-term relationships with clients.
  • Excellent project management skills to handle multiple campaigns, deadlines, and clients efficiently.
  • Strong problem-solving skills to navigate complex situations and various stakeholders.


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