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Senior Program Coordinator

2 months ago


Kulai, Johor, Malaysia Flex Full time
About the Role

Flex is a leading manufacturing partner that collaborates with market-leading brands to design, build, and deliver innovative products that improve the world.

We value diversity and inclusion, and our workplace culture fosters a sense of belonging where uniqueness is seen as a competitive edge. Our community enables our people to push the limits of innovation, creating value and improving people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

We are seeking a Senior Program Administrator to join our team in Senai, Johor. This role will assist in managing customer accounts, reviewing program proposals, and coordinating projects with the Customer Focus Team.

Key Responsibilities
  • Assist in managing customer accounts in all aspects of the business relationship.
  • Review program proposals to define time frames, procedures, and resource allocation.
  • Confer with managers to outline work plans, assign duties, and receive technical advice.
  • Drive and coordinate projects with the Customer Focus Team to ensure program progress on schedule and within budget.
  • Prepare program reports and executive presentations for management, clients, or others.
  • Assist in metric development and tracking for the program.
  • Occasional travel to customer locations.
  • Drive the team to look for continuous improvement activities that impact project timelines, costs, or daily production activities.
  • Follow up on shipments to ensure site and customer guarantees are met without delay.
Requirements
  • Possesses a degree in a related discipline or equivalent experience.
  • Minimum 5 years of working experience in the related field is required.
  • Demonstrates advanced functional, technical, and people and/or process management skills, as well as customer (external and internal) relationship skills.
  • Demonstrates advanced skills in functional/technical areas.
About Flex

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.