Travel Management Hubbing Leader
1 day ago
As a Travel Management Hubbing Leader at FCM, you will be responsible for managing customer operations teams and driving operational performance to achieve targets. You will own the pathway of growing and building out our hubbing strategy across the Asia region.
Main Responsibilities- Manage all Customer Operations teams part of the Hubbing service configuration.
- Drive operations performance and ensure the team is focused on collectively achieving the targets, budgets, and SLAs.
- Represent FCM towards external customers, participate in the selling process, and own the quality of service on a client.
- Facilitate team meetings and client briefings.
- University degree, business-level English.
- At least 10 years in a travel industry operations environment.
- At least 3 years in team management of not less than managing a team of 5.
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