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Customer Service Representative

1 week ago

Bayan Lepas, Penang, Malaysia ELLSWORTH ADHESIVES (M) SDN. BHD. Full time
Job Summary

We are seeking a highly motivated and organized Customer Service Executive to join our team at Ellsworth Adhesives (M) Sdn. Bhd. As a key member of our sales support team, you will be responsible for sourcing materials, generating customer quotations, and providing exceptional customer service.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work independently as well as part of a team. If you are a proactive and self-motivated individual with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Main Responsibilities:

  • Sourcing materials from local and overseas vendors
  • Generating customer quotations in a timely manner
  • Providing exceptional customer service through regular communication and issue resolution
  • Following up on account receivables to ensure smooth delivery
  • Supporting sales representatives in providing sales reports

Requirements:

  • At least 2 years of working experience in a relevant field
  • Familiarity with adhesives products and handling dangerous goods is an asset
  • ERP system knowledge is beneficial
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team