Customer Support Representative

6 days ago


Bayan Lepas, Penang, Malaysia Teleperformance Full time

Teleperformance seeks a talented Customer Support Representative to join our team As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.

You will work closely with customers to resolve their inquiries and issues in a timely and professional manner. This includes responding to customer emails, phone calls, and live chats.

We are looking for someone who is highly organized, able to multitask, and possesses excellent communication skills. If you have a passion for delivering outstanding customer experiences, we want to hear from you

Responsibilities:
  • Respond to customer inquiries via email, phone, and live chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Work closely with internal teams to resolve customer issues
  • Maintain accurate records of customer interactions
Requirements:
  • Bachelor's degree or equivalent experience
  • Minimum 6 months of customer service experience
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment


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