Customer Experience Representative

7 days ago


Bayan Lepas, Penang, Malaysia Teleperformance Full time
Job Description:
The Customer Success Specialist (CSS) is responsible for delivering exceptional customer experiences through various communication channels. This includes responding to customer inquiries, managing concerns, and providing accurate information based on their needs.

Key Accountabilities:
The CSS will maintain a professional image through various communication channels. They must interact with customers in a positive and empathetic manner, ensuring that customer concerns are handled professionally. The CSS will also identify and escalate priority issues through appropriate channels as necessary.

Required Skills:
The ideal candidate should have excellent customer service orientation, customer results/solutions focus, and active listening skills. They must be able to handle queries and objections professionally, demonstrate critical thinking, and exhibit a proactive attitude.

  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Teleperformance seeks a talented Customer Support Representative to join our team! As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.You will work closely with customers to resolve their inquiries and issues in a timely and professional manner. This includes responding...


  • Bayan Lepas, Penang, Malaysia TE Connectivity Corporation Full time

    At TE Connectivity Corporation, we are committed to unleashing the potential of our employees by providing them with opportunities to work with diverse teams and contribute to creating a safer, more sustainable, and connected world.Job OverviewWe are seeking an experienced Customer Service Representative to join our team. In this role, you will interact with...


  • Bayan Lepas, Penang, Malaysia Carrier Full time

    About the PositionWe are looking for a talented Technical Sales Representative to join our team. As a Technical Sales Representative, you will be responsible for identifying new business opportunities and implementing effective sales strategies to achieve your targets.You will work closely with cross-functional teams to understand customer needs and develop...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    About the RoleThe Customer Experience Specialist is responsible for providing exceptional customer service and support.This role requires strong communication and problem-solving skills, as well as a positive attitude and a passion for delivering results.Manage customer relationships and resolve issues promptly.Communicate effectively with customers through...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    About Us:We are a dynamic and innovative organization dedicated to providing exceptional customer experiences. Our company values diversity, inclusion, and teamwork, creating a collaborative environment where our employees can thrive.Job Details:As a customer experience associate, you will be responsible for supporting customers through various communication...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Client Success Specialist plays a pivotal role in ensuring seamless customer experiences. This involves responding to customer inquiries, addressing concerns, and providing timely information via phone calls and email channels.This specialist serves as the primary contact for customers using our website shopping channel, embodying the brand's...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Job SummaryThe Client Support Representative is responsible for providing high-quality customer support and service.This role requires strong communication and interpersonal skills, as well as a positive attitude and a commitment to excellence.Respond to customer inquiries and resolve issues promptly.Communicate effectively with customers through various...


  • Bayan Lepas, Penang, Malaysia TE Connectivity Corporation Full time

    Job DescriptionAs a Customer Quality Engineer at TE Connectivity Corporation, you will play a critical role in ensuring that our customers receive exceptional quality products and services. Your primary responsibilities will include managing assigned strategic customer accounts, providing technical support, and driving quality improvements across the...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job SummaryWe are seeking an exceptional Customer Success Specialist - Mandarin Speaker to join our dynamic team. This role requires a unique blend of customer service, problem-solving, and language skills.


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Job Overview:The Customer Success Specialist plays a vital role in representing the client's brand, culture, and values to customers. This position demands a professional attitude, empathy, and positive communication skills at all times.Responsibilities:The CSS is responsible for providing timely support to customers through various communication channels....


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Our Team:We are a young, energetic, and supportive team passionate about delivering exceptional customer experiences. Our diverse and inclusive culture creates a welcoming environment where our employees can grow and thrive.Job Overview:As an e-commerce support representative, you will be responsible for providing timely support to customers through various...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Inbound Sales Representative provides timely support to customers through available communication channels (email and chat).QualificationsEducation background:Bachelor's Degree or at least Diploma or equivalent in any discipline.Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) link.Work...


  • Bayan Lepas, Penang, Malaysia TE Connectivity Corporation Full time

    TE Connectivity Corporation offers a unique opportunity for an experienced Sales Account Representative to join our team.Job SummaryThis role involves developing and maintaining strong relationships with customers, identifying new business opportunities, and driving revenue growth through effective sales strategies.Key Accountabilities:Build and maintain...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia SANDISK Full time

    OverviewWelcome to Western Digital, a global leader in data storage solutions. Our company is committed to empowering innovation and pushing the boundaries of technology to make the impossible possible.Job DescriptionWe are seeking a Senior Manager, Employee Relations to join our Global Employee Relations Team. As a key partner to regional people solutions...


  • Bayan Lepas, Penang, Malaysia ELLSWORTH ADHESIVES (M) SDN. BHD. Full time

    Add expected salary to your profile for insights.Ellsworth Adhesives is a global distributor specializing in the supply and logistics of specialty chemicals and equipment located in Wisconsin State of US. Backed by decades of experience and a team of experts, Ellsworth Adhesives offers customers complete solutions for their application needs by providing...