Customer Experience Specialist

6 days ago


Bayan Lepas, Penang, Malaysia Teleperformance Full time
About the Role

The Customer Experience Specialist is responsible for providing exceptional customer service and support.

This role requires strong communication and problem-solving skills, as well as a positive attitude and a passion for delivering results.

  • Manage customer relationships and resolve issues promptly.
  • Communicate effectively with customers through various channels.
  • Maintain accurate records and reports on customer interactions.
Key Responsibilities
  1. Support customers with product inquiries and order fulfillment.
  2. Address customer concerns and resolve issues in a professional manner.
  3. Contribute to team efforts to improve customer satisfaction.


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