Business Banking Professional

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time
About CIMB

CIMB is a leading financial institution in Malaysia, offering a wide range of financial services to individuals and businesses.

We are committed to providing excellent customer service and innovative solutions to meet the needs of our clients.

The Role

This is a unique opportunity to join a dynamic team and contribute to the growth and success of CIMB.

You will be working closely with our business clients, understanding their needs, and developing strategies to meet those needs.

Your role will involve acquiring feedback from clients, providing professional support, and assisting with troubleshooting technical/system issues.

Key Responsibilities
  • Acquire feedback from clients to improve our cash management products and services.
  • Provide professional support on Business Banking products and services.
  • Assist with troubleshooting technical/system issues related to BizChannel.
  • Encourage clients to utilize BizChannel services and other Cash Management Channels & Services.
  • Develop new business through cross-selling to existing and new clients.
  • Contact potential business partners to assess interest in collaboration opportunities.
  • Process Conveyancing Pay-in & Pay-out requests from Conveyancing Clients.
  • Provide Exceptional Handling support to clients with special banking requirements.
  • Handle administrative tasks such as charging & waiver memos.
  • Monitor Stored-Value Facility Accounts.


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