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Process Executive

1 week ago

Klang Municipal Council, Malaysia Kintec Recruitment Limited Full time

At Kintec Recruitment Limited, we are seeking a skilled Process Executive to join our team. This individual will provide language support during client interactions, ensuring seamless communication in Mandarin and Japanese (JLPT N1/N2).

Key Responsibilities:

  • The successful candidate will assist the sales team by providing translations and interpretations as needed.

  • Analyzing sales data and customer feedback to identify trends and areas for improvement is also a key aspect of this role.

  • Reviewing and ensuring the accuracy of all sales-related transactions, communications, and presentations in the target languages is crucial.

  • Additionally, this individual will be responsible for managing multiple tasks efficiently while adhering to deadlines.

  • Engaging with clients in their native language to address inquiries, provide necessary sales information, and resolve any issues that may arise is essential.

  • Collaborating with cross-functional teams, including finance, IT, and other related departments, is also required.

Required Skills and Qualifications:

  • Flluency in Mandarin & Japanese (JLPT N1 or N2), along with strong English communication skills is essential.

  • Ability to analyze data effectively and derive actionable insights to support sales strategies is crucial.

  • Strong focus on accuracy and quality in all aspects of work is necessary.

  • Proven ability to prioritize tasks and manage time effectively in a fast-paced environment is required.

  • Understanding of sales processes and customer relationship management is also important.

  • Familiarity with CRM software and data analysis tools is a plus.