Service Delivery Manager Assistant
5 days ago
Our company culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry. We prioritize collaboration with partners and manufacturers to deliver a wide array of solutions.
Main Objectives
- Sustain total client satisfaction.
- Manage project and service coordination of all customer service issues within the Convergint branch office and among Convergint colleagues.
- Verify the quality of Convergint's services in your branch office.
- Produce accurate documentation for clients, including handover packaging, service cards, handover confirmations, and maintenance documents.
- Lead projects according to schedule, economically and to client satisfaction.
- Provide weekly reports as required.
Essential Skills and Qualifications
- Exhibit strong service sense and skills, good time management, and high learning ability.
- Demonstrate good communication and coordination skills.
- Show a meticulous attitude.
- Be able to work under pressure.
We thank all applicants for their interest and regret to inform that only shortlisted candidates will be notified.
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