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Senior Employee Relations Manager
2 months ago
We are seeking a highly skilled and experienced Senior Employee Relations Manager to join our team at United Overseas Bank Ltd. This is a key role that will be responsible for managing and resolving complex employee relations issues, providing guidance on policies, and collaborating with legal counsel.
Key Responsibilities- Investigate, manage, and resolve complex employee relations issues, including performance management, disciplinary inquiries and actions, workplace conflicts, and harassment or discrimination allegations.
- Provide guidance and coaching to leaders and managers on employee relations matters, ensuring consistency and fairness in the application of policies and procedures.
- Develop, implement, and maintain employee relations policies, procedures, handbooks, and guidelines in compliance with employment laws and best practices.
- Partner with legal counsel as needed to address employment-related legal issues and minimize risk to the organization.
- Regularly engage and collaborate with employee representative bodies.
- Conduct regular learning and development sessions for leaders and managers on employment laws and employee relations topics.
- Monitor and analyze employee relations trends, identifying potential areas of concern and developing proactive strategies to address them.
- Collaborate with HR colleagues in various areas to ensure a cohesive employee experience.
- Assist with the development and implementation of diversity, equity, and inclusion initiatives.
- Ensure compliance with corporate policies, governmental regulations, and laws.
- Review and verify cases reported to HR involving misconduct/employment issues.
- Prepare investigation reports for management evaluation.
- Draft disciplinary correspondence and provide internal consultation on disciplinary actions.
- Investigate and escalate staff grievances.
- Provide counseling to employees on work-related problems.
- Represent the organization in any industrial disputes at the Industrial/Labour Court.
- Establish good relationships with relevant industry players and agencies.
- Ensure adherence to all relevant employment-related legislation and HR policies.
- Bachelor's degree in Law, Human Resources, Business Administration, or a related field.
- Minimum of 5 to 8 years of experience in employee relations, law, human resources, or a related field, with 3 years' experience in Industrial Relations.
- In-depth knowledge of Malaysian employment laws and regulations.
- Strong conflict resolution and negotiation skills.
- Exceptional interpersonal and communication skills.
- Experience in developing and implementing employee relations policies and procedures.
- Candidates with experience in foreign workers are highly advantageous.
- Excellent verbal and written communication skills in Bahasa Malaysia and English.
