Japan Market Travel Expense Expert
3 days ago
This role focuses on the Japan market, but there will be exposure to travel & expense operations in different countries within APAC.
Responsibilities:
- Handle end-to-end travel expense audits via the Expense tool while controlling Expense Report (ER) according to 3DS Travel & Expenses Policy.
- Drive and complete projects/report analysis assigned in a timely manner.
- Perform quality reviews and auditing of ER submitted by employees and provide comprehensive support on expense audit processes, policy, and tool usage.
- Proactively engage employees, colleagues, and leaders to address identified risks, fraud, and issues and solve problems with moderate to high complexity.
- Update reference materials such as user guides, presentations, internal platform WIKI community page postings, and auditor checklist in a timely manner.
- Achieve set target volume of ER audited per day and meet SLA/TAT in conducting high-quality audits for each ER in line with KPIs.
Required Skills and Qualifications:
- Suitably tertiary qualified in any field with degree, diploma, or other professional certifications.
- Must be fluent in English and Elementary/Basic Fluency in Japanese (reading and comprehension level). Chinese fluency is a plus.
- Previous experience in Travel and Expense or similar roles is strongly preferred.
- Proficient in Microsoft Office (especially Microsoft Excel) and Oracle People Soft / SAP.
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