Cybersecurity Operations Manager
12 hours ago
We are seeking a seasoned cybersecurity professional to lead our Security Operations Centre (SOC) team at Telekom Malaysia. As the Head of Cybersecurity Services, you will be responsible for managing the SOC team's operations, ensuring the delivery of high-quality security services to our customers, and maintaining strong customer relationships.
Key Responsibilities- Service Delivery and Customer Management: Ensure timely delivery of managed security services to customers, maintain proactive communication to understand their needs, and provide updates on security incidents. Conduct periodic reviews to ensure satisfaction and address feedback, as per service level agreements (SLAs) are met or exceeded.
- Security Monitoring and Incident Response: Supervise 24/7 monitoring of security events, promptly investigate and resolve incidents with thorough root cause analysis. Coordinate communication and escalation with internal and external stakeholders during major incidents.
- Threat Intelligence and Analysis: Enhance SOC detection and response capabilities using threat intelligence, stay updated on cyber threats to adapt SOC strategies, and conduct routine threat hunting to mitigate potential risks for customer organizations.
- Technology and Tools Management: Optimize SOC tool utilization, including SIEM, IDS/IPS, and endpoint protection. Assess new security technologies to enhance capabilities and maintain vendor relationships for access to cutting-edge tools and support.
- Compliance and Reporting: Ensure SOC operations adhere to regulatory and industry standards for customer environments. Maintain SOC metrics and reporting for security posture insights and deliver reports to senior management and customers on security incidents, trends, and SOC performance.
- Collaboration and Communication: Collaborate with customer IT and security teams to align security operations with overall IT strategy. Engage with business units to understand and advise on security needs and provide guidance on best practices.
- Degree in Computer Science, Information Technology, Software Engineering, or related field.
- Professional cybersecurity certifications (CISSP, CISM, CISA, CCNP, CCNA Security, ISC2, CompTIA Security, GSEC, GDSA).
- Minimum 8 years of experience in the Cybersecurity domain.
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Cybersecurity Operations Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telekom Malaysia Full timeJob DescriptionJob Title: Assistant General Manager Security Operation CentreJob Type: ContractLocation: Telekom MalaysiaJob SummaryWe are seeking an experienced Cybersecurity Operations Manager to lead our Security Operation Centre (SOC) team. The successful candidate will be responsible for managing the SOC team operations that provide managed security...
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Cybersecurity Operations Manager
1 week ago
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