Cyber Security Specialist

7 days ago


Subang Jaya, Selangor, Malaysia ZEISS Group Full time
Job Description

We are seeking a highly skilled Cyber Security Engineer to join our team at ZEISS Group.

Key Responsibilities
  1. L2 Incident Management: Provide timely and effective incident management in the IT Security area, ensuring minimal disruption to our services.
  2. Escalation Path Enablement: Collaborate with stakeholders to establish a clear escalation path to L3, ensuring seamless issue resolution.
  3. Troubleshooting and Resolution: Troubleshoot and resolve authentication and certificate management-related topics, ensuring the security and integrity of our systems.
  4. Release Activities Support: Work closely with stakeholders to support release activities, ensuring a smooth transition of new services.
  5. Process Improvement: Close collaboration with the Service Desk to maintain and improve processes, ensuring efficient issue resolution and customer satisfaction.
  6. Digital Workplace Knowledge Base: Continuously maintain and update the digital workplace knowledge base for IT staff and end-users, ensuring easy access to relevant information.
  7. Project Participation: Actively participate in projects where L2 insights are required, contributing to the development of new services and processes.
  8. Automation and Service Enhancement: Suggest and implement small-scale automations to improve service delivery, ensuring a seamless customer experience.

We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and experienced Cyber Security Engineer looking for a new challenge, we encourage you to apply.



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