Account Support Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia TEAM LEWIS Full time

About TEAM LEWIS, a leading global marketing agency.

Our company's success stems from a combination of factors: talented staff delivering top-notch campaigns, expanding client relationships, and strategic partnerships.

TEAM LEWIS has earned numerous prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, and Global Digital Excellence.

The TEAM LEWIS Foundation (TLF) plays a vital role in supporting local causes through grants.

Purpose of the Role

This role provides administrative support to the Account Servicing team, requiring multitasking skills and a proactive attitude.

Key Responsibilities and Tasks

  • Supports new business development by providing research and coordination.
  • Assists with press tour organization, events, and review programs.

Media Relations

  • Identifies journalists, bloggers, and analysts for media outreach.
  • Monitors relevant news sources and alerts the team to breaking news opportunities.
  • Organizes and coordinates media interviews and press briefings.

Content Creation

  • Drafts various written materials.
  • Creates press releases and compelling content for traditional and digital media.
  • Social media management, including familiarity with Facebook, Instagram, and LinkedIn.

Reporting and Analysis

  • Tracks and reports on media activity, including coverage reports and online engagement metrics.
  • Communicates account performance at internal reviews.
  • Provides reports to senior management as requested.

General Duties

  • Supports the Account Servicing team on ad-hoc initiatives and projects.
  • Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity, and values.

Requirements

  • Inquisitive nature.
  • Calmness under pressure and ability to meet deadlines.
  • Excellent communication skills (written and spoken).
  • Good English proficiency.
  • Attention to detail.
  • Professional telephone manner.
  • Flexible attitude.
  • Able to write and/or converse in Mandarin/Bahasa is a plus.
  • Interest in building a career in integrated marketing – across PR, social, data, and digital.
  • No prior experience necessary.


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