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Technical Service Planner
7 days ago
Carrier is committed to creating intelligent climate and energy solutions that matter for people and our planet.
Job DescriptionWe are seeking a skilled Service Engineer (Planner) to cover the Johor region in servicing our clients.
You will be supported by a team of technicians and required to champion the customer relationship and engagement process.
Key Responsibilities:- Attend technical meetings at the customer site and provide solutions.
- Drive the planning and execution of service jobs to ensure timely completion within budget.
- Assign technicians to service calls, ensuring clear communication of job requirements.
- Ensure technicians receive work orders promptly and plan SA/SR jobs accordingly.
The ideal candidate should have a bachelor's degree in Mechanical, Electrical & Electronic, Mechatronics or equivalent, with minimum 2 years of experience in the service line.
Good customer service skills and understanding of air conditioning within the HVAC field are also essential.
