Sales and Customer Support Professional

2 weeks ago


Butterworth, Penang, Malaysia Ikano Bank Part time
Sales and Customer Support Professional Job Description

We are looking for a highly skilled and experienced Sales and Customer Support Professional to join our team at IKEA Batu Kawan.

About the Role

This role involves providing exceptional customer service and support to our customers, while working closely with other team members to achieve store goals and objectives. You will be responsible for handling customer complaints and resolving them efficiently and fairly, while staying up-to-date with product knowledge and offering informed solutions to customers.

Your Key Responsibilities Will Include:

  1. Providing excellent customer service and ensuring customer satisfaction.
  2. Handling customer complaints and resolving them efficiently and fairly.
  3. Working closely with other team members to achieve store goals and objectives.
  4. Ensuring the store is a safe and secure environment for visitors and colleagues.

Requirements:

  • Excellent communication and interpersonal skills.
  • Physical fitness with a hands-on approach.
  • Meticulous with an eye for detail.
  • Ability to work in a fast-paced environment.
  • Comfortable handling basic food preparation.
  • Willingness to work on rotating shifts and support retail operations during peak periods.


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