Product Operations Specialist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ant International Full time

Job Summary

A Product Operations Specialist at Ant International will play a crucial role in ensuring the effectiveness and efficiency of our internal privacy products. The ideal candidate will have a strong background in product operations, with experience in promoting products to targeted users and assessing user feedback to drive continuous improvement.

Key Responsibilities
  • Workflow Analysis: Conduct ongoing analysis of workflows and procedures across our internal privacy products to identify areas for improvement.
  • Product Promotion: Promote our products and services to Privacy Counsel, Business Product, and Engineers to increase product DAU.
  • User Feedback: Assess feedback from users and proactively identify user needs to provide continuous product improvements.
  • Process Optimization: Design and implement systematic processing strategies to improve efficiency and minimize manual workload.
  • Inquiry Handling: Handle daily inquiries about our products.

Requirements

  • Bachelor's degree or above with at least 5 years of product operation experience.
  • Experience in privacy or regtech products is preferred.
  • Excellent communication skills in both English and Mandarin.
  • Curious intellect with a keen interest in learning about privacy and data in an innovative fintech and digital marketing environment.
  • Smart, outgoing, responsive, hardworking, and positive attitude with the ability to handle pressure.


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