Product Operations Specialist
2 days ago
Flagright Data Technologies GmbH offers exciting career growth opportunities for motivated individuals looking to take the next step in their careers. If you are highly driven, enthusiastic, and seeking an exciting opportunity to join a cutting-edge fintech startup, we want to hear from you.
About the RoleThis is an exceptional opportunity for a talented Product Operations Specialist to join our team in Kuala Lumpur. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our product and delivering an outstanding customer experience.
Your Responsibilities- Analyze data and gather insights to identify trends, patterns, and opportunities for enhancing functionality and user experience.
- Participate in customer meetings to identify customer requirements and pain points to scope new features and improvements.
- Work closely with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements.
- Assist in creating comprehensive documentation, training materials, and product guides to facilitate seamless onboarding and usage of the product.
- Conduct periodic check-in meetings with customers and guide them through the product to ensure better understanding and ease of use.
- A competitive salary package and excellent benefits.
- The opportunity to work with a highly competent, top-tier team.
- Great career development opportunities in a fast-growing early-stage startup.
- Experience an international work culture in a flat organizational structure.
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