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Business Development Specialist
2 weeks ago
We are seeking an experienced Financial Services Executive to join our team as the Assistant Manager, Credit Card Portfolio. In this role, you will be responsible for driving the growth and performance of our credit card portfolio.
About the RoleThis is a full-time position located in Kuala Lumpur, offering opportunities to contribute to the strategic objectives of a leading financial services provider.
Responsibilities- Analyze credit card portfolios to identify areas for improvement and develop strategies to increase card activation, active ratio, and credit limit utilization.
- Design and implement initiatives, including marketing campaigns and system enhancements, to maximize portfolio growth, profitability, and customer satisfaction.
- Review current processes and propose improvements to enhance the overall customer experience.
- Lead a team of professionals responsible for managing the credit card portfolio, preparing performance reports, and ensuring consistency with company direction and targets.
- Analyze campaign results and monitor performance to measure the effectiveness of portfolio initiatives.
- Collaborate with relevant stakeholders to ensure compliance with government regulations and company policies.
- Manage expenses effectively and optimize resources to achieve business goals.
To succeed in this role, you will need:
- A bachelor's degree in finance, business administration, or a related field.
- Minimum 5 years of experience in credit card portfolio management or a similar role in the banking/financial services industry.
- Strong analytical and problem-solving skills, with the ability to derive insights from data.
- A proven track record of successfully managing credit card portfolios and driving growth.
- Excellent communication and stakeholder management skills.
- Proficiency in using data analysis and reporting tools.
- Knowledge of credit card regulations and compliance requirements.
We offer competitive remuneration, opportunities for career development, and a collaborative work environment that values teamwork and innovation.