SAP Operations Manager
2 days ago
Company Overview:
ABeam Consulting Malaysia is a leading consulting firm that provides innovative solutions to businesses in the IT services and IT consulting industry.
Job Summary:
We are seeking an experienced SAP Operations Manager to lead our shared services center. As a key member of our team, you will be responsible for overseeing and managing various operational functions to ensure efficient and effective service delivery.
Responsibilities:
- Operational Management: Ensure the efficient operation of the shared services center, including managing staff, resources, capacity planning, and workflows to meet service level agreements (SLAs) and performance targets.
- Process Optimization: Continuously improve processes to enhance efficiency, reduce costs, and ensure compliance with company policies and regulations. This involves leveraging SAP's Shared Service Framework to integrate and standardize procedures.
- Technology Integration: Implement and maintain SAP systems and other technologies that support shared services operations. This includes ensuring seamless integration between different SAP modules and other business applications.
- Stakeholder Management: Collaborate with various departments and stakeholders to understand their needs and ensure the shared services center meets their requirements. This involves regular communication and reporting on performance metrics.
- Staff Development: Lead and develop a team of professionals, providing training opportunities and support to ensure they have the skills and knowledge needed to perform their roles effectively.
Required Skills and Qualifications:
- SAP Expertise: Proficiency in SAP modules such as SAP ERP, SAP Ariba, SF, and SAP S/4HANA is crucial. Understanding how to integrate and optimize these systems is essential.
- Process Improvement: Strong skills in business process improvement and optimization to enhance efficiency and reduce costs.
- Leadership and Management: Ability to lead and manage teams, including talent management, staff development, and performance management.
- Change Management: Expertise in managing change within the organization, including implementing new processes and technologies.
- Communication: Excellent communication skills to interact with various stakeholders, present reports, and ensure alignment with business goals.
- Analytical Skills: Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
- Financial Acumen: Understanding of financial principles and practices, including budgeting, forecasting, and financial reporting.
- Collaboration and Negotiation: Ability to collaborate with different departments and negotiate with vendors and stakeholders.
- Technical Awareness: Staying updated with the latest SAP technologies and trends to continuously improve shared services operations.
- Working Experience: More than 5 years in managing or leading a similar shared service operation.
Mid-Senior Level
Employment TypeFull-Time
Job FunctionConsulting and Management
IndustriesIT Services and IT Consulting
Benefits:
- Hybrid Work Arrangement (Work from Home and Office)
- Regular Company Events (Sports Tournament, Outdoor Activities)
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