Food Service Operations Manager
3 weeks ago
We are seeking a seasoned Restaurant Manager to oversee the daily operations of our all-day dining/specialty restaurant at KLIA.
Job Responsibilities:- Manage and coordinate all restaurant activities, including dining room management, staff scheduling, and inventory control.
- Maintain high standards of food quality, service, cleanliness, and overall guest satisfaction.
- Collaborate with the executive chef and kitchen team to ensure smooth coordination between the front and back of the house.
- Monitor and manage food and beverage costs, labor expenses, and other operational budgets.
- Recruit, train, motivate, and lead a diverse team of restaurant staff.
- Provide ongoing coaching and feedback to ensure optimal performance and professional growth.
- Foster a positive work environment that promotes teamwork, open communication, and a strong service-oriented culture.
- Ensure exceptional guest experiences by maintaining high service standards and promptly addressing any guest concerns or complaints.
- Regularly interact with guests, build relationships, and seek feedback to continually improve the dining experience.
- Ensure compliance with health, safety, and sanitation standards, as well as local regulations.
- Conduct regular inspections to maintain cleanliness, hygiene, and safety standards.
- Previous experience as a Restaurant Manager or in a similar leadership role for any F&B.
- In-depth knowledge of restaurant operations, including front-of-house and back-of-house management.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Excellent customer service skills and a commitment to delivering exceptional guest experiences.
- Exceptional organizational and multitasking abilities, with strong attention to detail.
- Financial acumen and the ability to analyze financial reports, control costs, and develop strategies to drive profitability.
- Proficient in using restaurant management software and computer systems.
- Knowledge of health, safety, and sanitation regulations.
Basic salary up to RM 5,500 + night shift allowance + service allowance + monthly evaluation + RM 200 traveling allowance = total salary up to RM 9,000 per month.
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