Food Service Management Professional

4 days ago


Pasir Gudang, Johor, Malaysia A&W (Malaysia) Sdn Bhd Full time

Company Overview

A&W Malaysia is a leading quick-service restaurant chain that has been serving Malaysians for decades. We pride ourselves on providing excellent customer service and delicious food at affordable prices.

About the Role

We are seeking a Restaurant Manager or Assistant Restaurant Manager who shares our commitment to excellence, innovation, and customer satisfaction. As a key member of our management team, you will play a vital role in driving business growth, improving operational efficiency, and fostering a positive work environment.

Key Responsibilities

  1. Business Development: Identify opportunities to increase sales revenue, expand market share, and improve customer loyalty.
  2. Operational Excellence: Maintain high standards of quality, cleanliness, and customer satisfaction across all aspects of restaurant operations.
  3. Team Management: Lead and motivate a high-performing team, ensuring excellent customer service and achieving business objectives.
  4. Inventory Management: Optimize inventory levels, manage stock replenishment, and minimize waste.
  5. Financial Management: Monitor financial performance, track expenses, and maintain accurate records.
  6. Cultural Alignment: Embed A&W's values and culture throughout the restaurant, promoting a positive and inclusive work environment.

Requirements

  • Qualifications: Minimum SPM qualification; fresh graduates are welcomed to apply.
  • Skills: Strong communication, problem-solving, leadership, and analytical skills.
  • Attributes: Positive attitude, high integrity, and strong work ethic.

Benefits

  1. EPF Contribution: Enjoy EPF contributions towards your retirement savings.
  2. SOCSO Coverage: Receive comprehensive SOCSO benefits for work-related injuries or illnesses.


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