Salesforce CRM Integration Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia TENTEN Partners Full time
Required Skills and Qualifications:
  • 8-15 years of experience as a Business Analyst in CRM Salesforce
  • Expertise in Salesforce CRM integration with Contact Center technologies (Genesys experience is a plus)
  • Strong background in business process analysis, solution design, and system implementation
  • Experience in digital transformation and improving customer experience
  • Ability to manage cross-functional teams and communicate with stakeholders
  • Certifications in Salesforce or relevant business analysis methodologies (e.g., CBAP) are preferred


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