APAC Team Manager
5 days ago
This position involves leading a regional team of experts in implementing SaaS solutions for various industries in the Asia Pacific market. The ideal candidate will have a strong background in managing cross-functional teams and experience working with enterprise clients.
We are looking for a seasoned leader who can develop and implement effective implementation strategies that cater to the unique needs of our clients in the APAC region. If you have experience in SaaS product implementations, team management, and stakeholder relationships, we encourage you to apply.
Key Responsibilities
- Develop and implement a comprehensive SaaS implementation strategy for the APAC region.
- Lead a team of experts in designing and delivering customized training programs for our clients.
- Collaborate with internal teams to develop and maintain project plans for successful implementations.
- Manage stakeholder relationships, including enterprise customers, partners, and internal teams.
- Provide guidance and support to team members to ensure they meet their objectives.
SaaS Product Implementation & Customer Onboarding
- Work closely with client stakeholders to understand their business requirements and implementation goals.
- Develop and implement a plan to ensure seamless SaaS product implementations.
- Manage system configurations, data migrations, API integrations, and third-party tool connections.
- Ensure smooth go-live transitions and mitigate risks associated with system adoption.
- Serve as an escalation point for complex technical and implementation challenges.
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