Service Delivery Coordinator

Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...

**Job Summary:**The monitoring support role is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal service teams, including Service Delivery Manager, Technical Support, Technical Account Managers, Part Planning, Logistic & Field, and external partners to ensure...

Service Delivery Coordinator - Artificial LiftDo you love collaborating with teams to solve complex problems?Do you enjoy leading a team that provides a high-quality service for our customers?Join our Delivery TeamBaker Hughes Artificial Lift group manufactures complete centrifugal pump systems equipped with technology specially developed for the oil and...

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

Service Delivery Coordinator – Oilfield Industrial Chemical Do you enjoy being part of a team that ensures the highest safety and quality? Do you enjoy leading a team that provides a high-quality of service to customers? Our Oilfield Services business provides intelligent, connected technologies to monitor and control our customers' energy extraction...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...

Job Description:The HIREMOP SERVICE COORDINATOR will be responsible for coordinating and delivering high-quality services to our clients, ensuring their needs are met efficiently and effectively. This includes responding to client inquiries, providing exceptional customer support, and collaborating with staff to coordinate work assignments.Main...

We are seeking a skilled Service Delivery Manager to join our team at Businesslist. In this role, you will be responsible for managing and maintaining our service catalogue and service level agreements, developing and implementing service improvement plans, and coordinating with various teams to ensure seamless service delivery.A successful Service Delivery...

Delivery Hub CoordinatorNinja Van is seeking a skilled Delivery Hub Coordinator to oversee the day-to-day operations of our delivery hubs. The ideal candidate will have at least 2 years of experience in a related field and possess strong organizational skills.Key ResponsibilitiesTrack and deliver shipments from pick-up to delivery.Manage staff,...

Job OverviewDKSH Group is a leading market expansion services provider that empowers businesses to grow in and out of Asia. As an IT Service Delivery Specialist, you will play a vital role in ensuring the efficient delivery of IT services within our organization.About the RoleYou will be responsible for assisting to improve IT service delivery processes,...

At FedEx Group, we value our people and recognize that they are the driving force behind our success. As a Special Services Coordinator, you will play a vital role in delivering exceptional service to our customers.Key ResponsibilitiesCustomer Interaction: Provide timely and professional assistance to customers via phone, email, or in-person, addressing...

Based in Kuala LumpurJob Description:We are seeking a seasoned Service Manager to join our team as the Service Delivery Manager. This role is pivotal in coordinating a nationwide service team of up to 30 engineers, covering mechanical, electrical, and software/IT engineering domains. The successful candidate will be groomed to assume the Head of the Service...

We are looking for someone who takes pride in delivering top-notch customer service. As an Operations and Customer Support Specialist, you will be part of our regional Delivery Experience team, working with logistics partners to support Singapore and Malaysia markets.Your primary focus will be on coordinating deliveries, resolving incidents, and providing...

About the PositionThis role requires an individual who is passionate about delivering exceptional customer support and has excellent communication skills. The successful candidate will work closely with various teams, including sales, production, and service providers, to facilitate the effective delivery of customer service.Main ResponsibilitiesClient...

AIA Hong Kong and Macau has initiated an exciting movement to create a healthier, more sustainable future for everyone.We're looking for ambitious people who believe in playing an important part in shaping that future. Individuals seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most...

About the JobThis is an exciting opportunity to join our team as a Delivery Excellence Strategist, leading our Professional Services Delivery functions across ASEAN. You will manage a team of Technical Account Managers, Consultants and/or Residents, reporting to the Services Delivery Leader, APAC.The ideal candidate will have 12+ years of relevant IT...

In this role as ICT Service Delivery Manager at Telekom Malaysia Berhad, you will oversee the planning, execution, and monitoring of ICT services. Your primary goal will be to ensure high-quality service delivery and build strong relationships with clients through excellent communication and problem-solving skills.Main ResponsibilitiesManage and coordinate...

BASF Asia-Pacific Service Centre S/B is a global leader in the chemical industry, and our regional service hub in Kuala Lumpur plays a critical role in supporting our customers across the Asia Pacific region.We are seeking an experienced Reporting Services Coordinator to join our team. As a key member of our finance department, you will be responsible for...

About the RoleThe Head of Service Delivery Team will be responsible for overseeing and coordinating a nationwide field service team, ensuring top performance and efficient service delivery.Key ResponsibilitiesDirectly support customers, ensuring accountability and strong relationship management.Collaborate with headquarters and engineering teams to maintain...

An international executive recruitment company, Elitez Group of Companies is hiring on behalf of a leading international consultancy for the position of (Senior) SAP SAP Service Delivery Manager- AMS in KL, Malaysia.Responsibilities:Be responsible for overseeing and managing the successful delivery of SAP Application Management Services to clients.Involve...