Business Process Analyst for Sales Enablement

7 days ago


Petaling Jaya, Selangor, Malaysia Lenovo Full time

We are Lenovo, a global technology powerhouse that empowers customers worldwide. With a revenue of US$62 billion and ranked #217 in the Fortune Global 500, we strive to deliver smarter technology for all.

Our mission is to build a more inclusive, trustworthy, and smarter future for everyone, everywhere. As a company that owns what we do, we WOW our customers with innovative solutions and services.

Key Responsibilities:

  • Sales Operations Support: You will play a vital role in supporting quotation/pricing requests and managing priorities with multiple stakeholders in our IT environment/products.
  • Process Excellence: Proactively monitor and maintain high levels of quality, accuracy, and process consistency in our sales operations organization's planning efforts.
  • Internal Process Development: Develop and maintain internal support processes for sellers and their business partners, including OVP reporting and custom builds.
  • Collaboration and Coordination: Coordinate planning activities with other stakeholding functions and derive actionable strategies in trouble areas.
  • Process Improvement: Focus on continuous process and experience improvement, assisting with troubleshooting and development of new processes.
  • Enablement Content Creation: Provide content for enablement related to processes and partner operations.
  • Team Collaboration: Build peer support and strong internal-company relationships with other key employees.
  • Cross-Country Operations: May operate on a multi-country basis.

Requirements:

  • Bachelor's Degree or equivalent experience.
  • 3-5 years' experience in inside sales or sales operations.
  • Ability to carry out tasks under minimal supervision.
  • Comfortable working in a fast-paced environment.
  • Proficiency in MS Office Suite and Excel.
  • Experience with operational tools (CRM, D365).
  • Preferably in an IT company background.
  • Excellent Cantonese and English verbal and written communication and presentation skills required for this position to support HK.


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