IT Operations Coordinator
20 hours ago
About Valiram Group (Luxury Ventures Pte Ltd
We are a global retail leader founded in 1935, operating over 520 locations across 10 countries. Our goal is to expand to 1200 locations by 2027, employing more than 5500 staff under the Valiram Group umbrella.
We offer a diverse range of luxury brands, including Swarovski, Mont Blanc, Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, and many more.
As a Digital Operations Executive, you will play a vital role in managing our digital operations, ensuring seamless scalability for web applications and e-commerce solutions. You will collaborate with a cross-functional team to oversee the full software development life cycle.
Your key responsibilities will include:
- Internal/external service account management and access setup
- Ecommerce/website monitoring - tracking site performance and uptime
- Domain administration - managing DNS records
- Email service management
- Integration support - resolving integration issues
- Ecommerce payment gateway support and issue resolution - coordinating with payment gateways
- Version control - maintaining ecommerce plugin and service updates
- Vendor management - maintaining vendor information and PIC contacts
- Documentation creation and maintenance - technical documents and SOPs
- DevOps support for ecommerce and other websites
To excel in this role, you will require:
- Document management expertise
- Familiarity with SDLC processes
- Ecommerce platform experience (Shopify, Wordpress, Salesforce)
- AWS cloud services experience
- Programming skills will be an added advantage
- Technical aptitude, adaptability, and enthusiasm for innovation
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