Digital Advertising Expert
4 days ago
We are seeking a highly skilled Technical Product Specialist to join our team at TDCX. As a Technical Product Specialist, you will play a critical role in providing post-sales support for our client's digital advertising products.
About the RoleYou will be responsible for resolving queries from enterprise users across generic, technical, and product-related enquiries. Your primary goal is to provide a successful customer service experience through email/chat interactions and outbound calls when required.
Your key responsibilities include:
- Query Resolution: Own and drive query resolution through collaboration with in-house product operations & engineering groups to resolve all types of queries.
- Case Management: Work on case volumes across email and chat channels.
- Customer Satisfaction: Drive overall customer satisfaction metrics ensuring service quality through case journey and providing regular updates across touch points.
- Service Levels: Drive adherence to service levels across channels and achieve Best in Class productivity, impacting resolution times for end customers.
- Product Education: Partner with in-house technical specialists to educate advertisers on product features and common issue types.
- Minimum SPM/Diploma/ Degree in any discipline.
- Full professional proficiency (written and verbal) in English and Mandarin.
- Possess a high level of problem resolution ability to identify the cause of the issues and provide a holistic solution, at the first contact.
- Strong interest in digital advertising technology and social media products, and ideally experience running marketing campaigns (for agency or own business).
- Comfortable working in a contact centre (voice/chat based) environment and willing to observe a shift schedule which may include weekends.
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Marketing and Advertising Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeAre you a highly motivated and skilled Marketing and Advertising Expert looking for a new challenge? We are seeking a talented individual to join our team as a Marketing and Advertising Expert. About the Role:In this role, you will be responsible for driving our business growth through your expertise in digital marketing principles. You will also be...
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Performance Advertising Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EBC Financial Group Full timeWe're looking for a Performance Advertising Expert to lead our digital advertising efforts. The ideal candidate will have hands-on experience in performance digital marketing, with a strong focus on SEM, Google Ads, and Paid Ads across multiple platforms.Key ResponsibilitiesDevelop and implement digital advertising strategies that drive performance and...
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Advertising Deployment Expert
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Kuala Lumpur, Kuala Lumpur, Malaysia Informa Markets in Asia Full timeAdvertising Deployment ExpertROLE SUMMARY:We are seeking an Advertising Deployment Expert to manage advertising campaigns on platforms like Google and Facebook and oversee SEO initiatives.MAIN RESPONSIBILITIES:Responsible for advertising deployment for different projects of the group on platforms such as Google and Facebook, as well as SEO management for the...
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Digital Sales Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Alephholding Full timeAlephholding represents the world's leading platforms in 130+ markets, empowering businesses to expand into new geographies and take advantage of advertising capabilities. As a Digital Sales Expert at Alephholding, you will be consulting key advertisers and agencies on how to deliver marketing objectives through our partner's ad platforms.Key...
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Digital Marketing Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Synapsys Malaysia Full timeAs a Digital Marketing Expert at Synapsys Malaysia, you will play a key role in helping the company develop and secure its digital strategy. Our team provides expertise to help clients develop and secure their digital strategy through a diversity of services, including Data Management, Web Publishing, Emailing campaigns, Paid Advertising and Search Engine...
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Digital Advertising Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Artemiz Strategic Advisory Full timeArtemiz Strategic Advisory is a dynamic organization seeking a talented Digital Advertising Professional to lead our paid media efforts. In this role, you will be responsible for driving business results through the development and execution of innovative digital advertising campaigns.The ideal candidate will have a deep understanding of search engine...
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Digital Advertising Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia INCUBASE Arena MY Full timeJob Description:This position is for a Digital Advertising Specialist at INCUBASE Arena MY. As a key member of our marketing team, you will play a crucial role in planning, executing, and optimizing paid ad campaigns to drive event attendance and engagement.About the Role:Develop and execute high-performing paid ad campaigns across multiple platforms,...
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Marketing Expert for Advertisers
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Advertising Operations Executive
6 days ago
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Digital Sales Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RinggitPlus Full timeAt RinggitPlus, we have successfully built a leading marketplace for financial products in Malaysia.We leverage our full-stack digital marketing services to deliver high-performance results to major brands across various industries including Property, Automotive, Investment, E-commerce, Education, Retail, and more.To further expand our reach, we are seeking...
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International Digital Advertising Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia INTERNATIONAL PEOPLE SOLUTIONS Full timeJob DescriptionWe are seeking an International Digital Advertising Specialist to join our team in Kuala Lumpur. As a key member of our team, you will be responsible for managing and optimizing global campaigns across various digital platforms.ResponsibilitiesDevelop and implement strategic plans for campaign optimizationCollaborate with cross-functional...
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Digital Marketing Strategist
7 days ago
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Digital Advertising Sales Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Affinity Global Inc. Full timeAbout the RoleAs a Digital Advertising Sales Manager at Affinity Global Inc., you will be responsible for driving mobile advertising sales for mCanvas in the Malaysia Market.This is a key role that requires growing the existing business and adding additional clients who are interested in buying online media. You will be connecting with all major media buying...
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Paid Advertising Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Brand 360 Degree Sdn Bhd Full timeBrand 360 Degree Sdn Bhd is seeking an experienced Search Engine Marketing Expert to join our team. As a key member of our digital marketing team, you will be responsible for managing paid advertising campaigns on Google and other platforms, analyzing market trends, and optimizing return on investment.ResponsibilitiesManage paid advertising campaigns on...
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Digital Marketing Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Synapsys Malaysia Full timeDirect message the job poster from Synapsys MalaysiaSynapsys Digital is a consulting company specialized in Digital Marketing and we are based in Kuala Lumpur. We provide expertise to help our clients develop and secure their digital strategy through a diversity of services, including Data Management, Web Publishing, Emailing campaigns, Paid Advertising and...
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Digital Advertising Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Magnum 4D Berhad Full timeJob DescriptionWe are seeking a skilled Digital Advertising Specialist to join our team at Magnum 4D Berhad. The successful candidate will be responsible for assisting in identifying and partnering with relevant influencers to promote the brand and its products/services.The ideal candidate will have strong analytical skills and be able to coordinate the...
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Search Engine Advertising Professional
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia WMA's group Full timeAbout the Job:We are looking for a highly skilled Performance Marketing Expert to join our team at WMA's group.Responsibilities:Develop and execute Google Ads strategies to drive business growth.Analyze campaign performance and provide data-driven insights to optimize ad spend.Collaborate with cross-functional teams to ensure seamless campaign...
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Frontend Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Digital Omnis Consulting Full timeAre you a motivated and detail-oriented Frontend Expert looking to join a dynamic team? Do you have experience with Angular, React, or Vue (any one modern JS framework)? If so, we encourage you to apply for our Frontend Expert position at Digital Omnis Consulting. As a Frontend Expert, you will be responsible for designing, developing, and deploying...
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Digital Transformation Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full timeCompany OverviewAIA Digital+ is a leading technology division in AIA, offering an international working environment for ambitious professionals.
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Paid Advertising Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Z21 Studio Full timeElevate Your Career with Z21 StudioWe are Z21 Studio, a cutting-edge digital marketing agency that empowers e-commerce brands to succeed. As a Performance Marketing Specialist, you will play a crucial role in driving business growth by managing client brands and executing paid ad campaigns.We are looking for a results-driven individual with experience in...