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Sales Operations Specialist

2 weeks ago

Shah Alam, Selangor, Malaysia Koopers Distribution Sdn Bhd Full time

Join Our Team

Koopers Distribution Sdn Bhd is seeking an experienced Sales Support Executive to join our team. As a Sales Support Executive, you will be responsible for handling customer inquiries, processing orders, and coordinating with internal teams.

Key Responsibilities:

  • Respond to customer inquiries via phone or email, ensuring prompt and efficient responses.
  • Process sales orders, issue invoices, and track deliveries to ensure timely fulfillment.
  • Coordinate with internal teams (e.g., warehouse, logistics, finance) to ensure smooth operations.
  • Maintain an accurate and up-to-date customer database and sales records.

Requirements:

  • Strong communication and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • Knowledge of customer relationship management software.