Supply Chain Project Leader

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia E2open Full time

Overview

E2open is a global leader in connected supply chain platforms, empowering the world's largest companies to transform their operations. Our platform connects over 400,000 partners as one multi-enterprise network, providing real-time visibility and insights to drive efficiency, reduce waste, and optimize sustainability.

About the Role

We are seeking an experienced Supply Chain Project Leader to join our team. As a key member of our delivery organization, you will be responsible for owning project execution and customer relationships from a delivery standpoint. You will work closely with customers to understand their business issues and ensure that our solutions meet their needs.

Responsibilities

  • Owning a portfolio of complex software implementation projects across multiple solution capabilities
  • Full project life cycle ownership, including initiation, scope definition, deployment, and ongoing support
  • Assuming full P&L responsibility for your projects and providing accurate weekly forecasting
  • Providing articulate and relevant status reports for internal and external stakeholders
  • Preparing statements of work, change requests, estimates, and detailed project plans for all phases of the project
  • Leading issue resolution and risk management, acting with urgency and effectively communicating options to customers and stakeholders
  • Fostering a productive team environment, leveraging diverse views to encourage creativity and innovation
  • Directing, coaching, and mentoring teams to achieve success and growth
  • Assessing project performance and driving retrospective reviews to optimize best practices, tools, and governance
  • Resource management and planning to ensure the right resources are in place at the right time
  • Establishing and maintaining outstanding customer relationships based on integrity, transparency, and honesty
  • Enforcing collaboration cross-functionally across all levels of the internal and external organization
  • Identifying and driving upsells to grow Professional Service revenue

Requirements

  • 10+ years of experience working in Supply Chain-related or SaaS-related fields in increasingly responsible roles
  • Experience in software deployment projects, preferably in enterprise customer environments
  • Proven track record of leading teams to deliver successful outcomes
  • Demonstrable experience of financial accountability and budget management
  • Evidenced track record of customer success in delivering value and exceeding expectations
  • Knowledge of software development life cycle (SDLC) principles and methodologies


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