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Technical Operations Manager Role

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Netherlands Maritime Univeristy College Full time
About the Role
  • Assist in the selection, design, implementation, testing, maintenance, and training of end users for all Application Systems.
  • Coordinate, monitor, and report issues related to Application System between vendors and end users.
  • Compile end-user requirements in developing and selecting suitable Application Systems for NMUC.
Key Responsibilities
  • Provide IT support and resolve problems to the end user's satisfaction.
  • Monitor IT support dashboard for requisitions and process first-in first-out based on priority and efficiency.
  • Support daily operations of administration, configurations, and installations including but not limited to computers, printers, CCTV systems, and networks.