Warranty Material Coordination Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full time

About the Role:

The Procurement Warranty Coordinator will play a critical role in supporting warranty management initiatives across multiple projects and operations. This involves coordinating all aspects of warranty material with smooth flow process repair return process in order field site has visibility of spares/and repair material to ensure effectiveness and efficiency in the operation.

Responsibilities and Challenges:

  1. Support warranty management for projects and operation within scope
  2. Coordinate internal meetings with relevant functions (PI, RAMS, QA, and Engineering) to confirm if an issue is a warrantable item
  3. Update, maintain, and monitor the Warranty Log of Work Orders issued by PI, ensuring warranty provisions are covered in contracts with suppliers
  4. Notify suppliers on defective parts for their disposition
  5. Request RMA and develop communications with suppliers on activities
  6. Monitor repair progress and update project team on the repair status and ETA during weekly meetings
  7. Follow up with FAR report/8D report for every Work Order
  8. Notify suppliers on consignment spares stock status, and request replenishment as low stock level
  9. Request quotation for items non-warrantable for PI and initiate acquisition of materials based on Purchase Requisition (PR) raised
  10. Be focal point of suppliers on Field Modification Instruction (FMI) required for subsystems after trains are at position of warranty
  11. Support PI & RAMS in providing relevant information for warranty closure process

Requirements:

To succeed in this role, you should possess strong organizational skills, attention to detail, and excellent communication abilities. A bachelor's degree in a related field is preferred but not mandatory. We encourage applications from motivated professionals who can contribute to our team's success.



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