Head of Passenger and Freight Services
3 days ago
The Head of Passenger and Freight Services is responsible for overseeing the end-to-end operations of passenger and freight railway services. This includes ensuring efficiency, safety, profitability, and regulatory compliance.
This role provides strategic leadership in train operations, infrastructure management, service delivery, and operational performance. The goal is to ensure seamless and reliable railway services.
Key Responsibilities:
- Operational Leadership & Performance Management
- Oversee daily railway operations, ensuring efficiency, cost-effectiveness, and high-performance standards.
- Develop and implement strategic operational plans to improve train scheduling, network optimization, and fleet utilization.
- Ensure coordination between freight and passenger rail services to maximize network efficiency.
- Monitor and enhance on-time performance, capacity planning, and service reliability.
- Establish and track KPIs to measure operational success and drive continuous improvement.
Candidate Requirements:
- Bachelor's degree in Engineering (Railway, Civil, Mechanical, Electrical), Transportation Management, Business Administration, or a related field.
- MBA, Master's in Transportation Management, or Engineering Management is highly preferred.
- 15-20 years of experience in railway operations, logistics, or transportation management, with at least 5-10 years in a senior executive role.
- Proven expertise in passenger and freight rail operations, including service planning, network optimization, and fleet management.
- Experience in crisis management, safety governance, and regulatory compliance in railway operations.
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