Global Product Support Manager
1 week ago
**Our Company**
Mettler-Toledo International Inc. is a global leader in precision instruments and services, providing innovative solutions across various industries. With a strong presence in over 140 countries, we offer a wide range of products and services that cater to different needs and requirements. Our company culture emphasizes collaboration, innovation, and customer satisfaction, making us an attractive employer for talented individuals who share our values.
**The Role**
The Product Support Specialist (PSS) plays a critical role in ensuring the success of our product inspection services by providing exceptional support to our customers. The PSS will be responsible for developing and maintaining our configurator tools, ensuring seamless communication with our cross-functional teams, and driving continuous improvement initiatives to enhance our processes and services. If you are a motivated and detail-oriented professional with excellent communication skills, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Develop and maintain our configurator tools, including designing and implementing new features and functionalities
* Collaborate closely with cross-functional teams to ensure effective communication and coordination
* Drive continuous improvement initiatives to enhance our processes and services
* Provide exceptional support to our customers, responding to their queries and concerns in a timely and professional manner
**Requirements**
Mandatory requirements include a degree in any discipline, preferably engineering, minimum 2-3 years' experience in a global matrix organization, IT skills in Excel, SAP, database development, and JavaScript, language skills in English (fluent spoken and written), knowledge of German desirable, self-starter with proactive approach, very good coordinator and communicator, analytical thinking, proactive attitude, good eye for innovation and streamlining processes, great time management, and team player with high motivation.
**What You Can Expect**
In return for your hard work and dedication, you can expect a competitive salary, excellent benefits package, opportunities for career growth and development, and a dynamic and supportive work environment that fosters collaboration, innovation, and customer satisfaction. Apply now to join our team and embark on an exciting career journey with Mettler-Toledo International Inc.
**Contact Information**
Please note that this job description is subject to change based on business needs. For more information about our company and the role, please visit our website.
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