Outbound Call Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full time
Job Responsibilities
  • Perform Outbound Calls: Utilize your excellent communication skills to engage with customers and provide them with information about our products and services.
  • Attending E-mail Enquiries: Respond to customer emails in a prompt and courteous manner, resolving their queries and concerns.
  • Attending Instant Messaging App / Calls Enquiries: Communicate with customers through instant messaging apps and handle calls in a professional and friendly manner.
  • Customer Data Validation: Ensure the accuracy of customer data within our database by verifying and updating customer information.
Required Skills and Qualifications
  • Possess at least SPM qualifications.
  • Fluent in English and Bahasa Malaysia (Speaking, Writing and Reading).
  • Fluency in Mandarin is a benefit but not mandatory.
  • Preferably at least 2 year(s) of working experience in Customer Service.


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