Project Coordinator Senior

3 days ago


Petaling Jaya, Selangor, Malaysia Convergint Asia Pacific Full time

About Convergint Asia Pacific

We are a leading global systems integrator dedicated to achieving service excellence in the Asia Pacific region.

Job Summary

This role is responsible for delivering exceptional client satisfaction through proactive issue resolution, project coordination, and quality monitoring.

Main Responsibilities

  • Develop and implement strategies to achieve total client satisfaction.
  • Coordinate projects according to schedule, ensuring timely delivery and customer satisfaction.
  • Monitor the quality of services in your branch office, identifying areas for improvement.
  • Document client information, including handover packaging, service cards, and maintenance documents.
  • Prepare weekly reports as required, highlighting key performance indicators.

Requirements

  • Strong service sense and skills, good time management, and high learning ability.
  • Excellent communication and coordination skills, with the ability to work under pressure.
  • Meticulous attention to detail and a commitment to accuracy.
  • Able to adapt to changing priorities and deadlines.


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