Current jobs related to Customer Service Representative - Kuala Lumpur, Kuala Lumpur - Manulife Insurance Malaysia

  • Customer Service and Sales Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    We are seeking a talented Customer Service and Sales Representative to join our team at AEON Credit Service (M) Berhad. In this role, you will be responsible for providing exceptional customer service and sales support.About the RoleTo deliver outstanding customer service, resolving queries and issues promptly and professionally.To promote and sell loan and...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Daythree Full time

    Customer Service Representative - Junior roleDaythree WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCompany DescriptionDaythree is an award-winning business process management company, widely recognized for delivering insights and innovative solutions to enhance the customer experience. Specializing in Customer Experience Lifecycle Management,...

  • Customer Service Representative

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Becton Dickinson Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will work closely with our internal teams to resolve customer issues and concerns. You...

  • Customer Service Representative

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full time

    Customer Service RepresentativeWe are seeking a talented and motivated Customer Service Representative to join our team at Starhub Ltd. As a key member of our customer-facing division, you will play a vital role in delivering exceptional service to our customers.About the RoleThis position is responsible for providing dedicated and superior customer care...

  • Customer Service Representative

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MHC Asia Group Full time

    Job OverviewWe are seeking a Customer Service Representative to join our dynamic team. As a key member of our Contact Centre, you will play a vital role in maintaining our high level of accessibility and providing exceptional customer service.

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    Zurich 56 Company Ltd is seeking a Customer Service Representative to join its team in Kuala Lumpur, Malaysia.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. Your main responsibilities will involve:Supporting the seamless experience of customers and...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers through various communication channels.As a key member of our customer service team, you will handle incoming calls, emails, and instant...

  • Customer Service Representative

    16 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job DescriptionWe are seeking a Customer Service Representative to deliver exceptional customer experiences via phone calls, email, and social media. The ideal candidate will possess strong communication skills, problem-solving abilities, and a customer-oriented mindset.Key ResponsibilitiesDeliver exemplary customer service via phone calls, email, and social...

  • Exceptional Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

    Job DescriptionAs a customer service representative, you will be responsible for achieving goals in the development of customers and leading/coaching the customer service and operations specialist team members.You will provide information about products and services to customers, meet customer needs and expectations, educate customers on current campaigns,...

  • Customer Service Representative

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Carlo Rino Group Berhad Full time

    We are seeking highly skilled and enthusiastic individuals to join our team as Customer Service Representatives. In this role, you will be responsible for handling customer inquiries, resolving complaints, and providing product recommendations to ensure a positive shopping experience.About UsThe Carlo Rino Group Berhad is a forward-thinking organization...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Carlo Rino Group Berhad Full time

    Are you a customer-centric and results-driven individual looking for a challenging role? We are seeking a talented Customer Service Representative to join our Carlo Rino Group Berhad team. As a key member of our retail staff, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Main ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MING SUPPLY SDN BHD Full time

    We are seeking a Customer Service Representative with Mandarin proficiency to join our dynamic team at MING SUPPLY SDN BHD.As a key member of our sales and marketing team, you will be responsible for providing exceptional customer service, handling in-store sales, and assisting with administrative tasks.Your strong communication skills, paired with your...

  • Customer Service Representative

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    About the RoleAt MindPec Solutions, we're seeking an exceptional Customer Service Representative to join our team. As a key member of our support team, you will play a vital role in delivering top-notch customer service to our clients.You will be responsible for handling customer inquiries via phone, email, and chat, providing resolutions to routine...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UNIQLO (MALAYSIA) SDN BHD Full time

    At UNIQLO (MALAYSIA) SDN BHD, we are looking for a Customer Service Representative to join our team. As a key member of our sales floor, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.We are seeking an individual who is passionate about fashion, retail, and providing outstanding customer...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time

    As a Customer Service Representative at MindPec Solutions, you will play a vital role in providing exceptional support to our clients.Key Responsibilities:Take customer calls and respond to their queries and concerns in a timely and professional mannerDe-escalate situations involving dissatisfied customers by offering patient assistance and supportInform...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    About the RoleThis is an exciting opportunity to join AEON Credit Service (M) Berhad as a Direct Sales Executive. The ideal candidate will be responsible for promoting Credit Cards & Aeon Member Plus Card products to customers, ensuring all applications are properly reviewed and submitted for approval, developing innovative strategies to increase sales,...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Sdn Bhd Full time

    AECO Technologies (M) Sdn Bhd is hiring a Retail Sales Assistant to work at our Garmin Outlet in Mid Valley KL.Job Description:Act as a sales representative, promoting products to customersEngage with customers, address their queries, and collect feedbackReceive service sets and provide after-sales servicesOffer product information and sell available...

  • Customer Service Representative

    16 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    About the RoleThis is an exciting opportunity for a talented Customer Service Representative to join our team. As a key point of contact for our clients, you will be responsible for providing exceptional customer service and technical support.Key AccountabilitiesProvide prompt and professional responses to customer inquiries via phone, email, or...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Charge+ Full time

    At Charge+, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As an EV charging station support specialist, you'll play a critical role in delivering exceptional service to our customers.Respond promptly and professionally to customer inquiries via phone and/or email.Provide step-by-step assistance on using...

  • Customer Service Representative

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

    We are seeking an exceptional customer service representative to join our team in KL. As a customer service representative, you will be responsible for providing information about products and services to customers, meeting their needs and expectations, educating them on current campaigns, and creating brand awareness.You will also be responsible for...

Customer Service Representative

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Insurance Malaysia Full time

As a key member of our team, the Customer Service Representative will play a vital role in enhancing customer satisfaction by resolving inquiries and issues efficiently. This position is responsible for building the brand's reputation, gathering valuable customer insights, supporting sales through solving customer issues, and ensuring effective communication.

The ideal candidate will possess excellent verbal and written communication skills, strong problem-solving abilities, and the capacity to multitask in a fast-paced environment. They should also be able to build rapport with customers and handle interactions with empathy, patience, and professionalism.

In this role, you will:

  • Handle customer inquiries via phone, email, and chat, providing accurate information and resolving issues promptly.
  • Maintain customer records and databases with accurate and current information following interactions.
  • Resolve customer complaints by identifying problems and offering suitable solutions in a timely manner.
  • Collaborate with other departments to ensure comprehensive service delivery and customer satisfaction.
  • Monitor customer feedback to identify trends and areas for improvement.