Order Management Specialist

6 days ago


Cyberjaya, Selangor, Malaysia Ansell Full time

**About the Role**

We are seeking an experienced Order Management Specialist to join our team at Ansell. In this role, you will be responsible for managing customer orders and providing exceptional service to our customers.

Key Responsibilities:

  • Manage customer orders from receipt to delivery, ensuring timely and accurate processing.
  • Communicate with internal teams, including sales and logistics, to resolve any issues that may arise during the order process.
  • Provide excellent customer service, responding promptly to customer inquiries and resolving any concerns in a professional manner.
  • Work closely with the sales team to manage block orders and ensure smooth execution.

Requirements:

  • University degree or equivalent experience in a similar environment.
  • 1-2 years of experience in international customer support.
  • Excellent communication skills, fluent in English, both written and verbal.
  • Experience in order management in ERP systems (SAP is a plus).
  • Analytical capabilities, ability to interpret reports and forecasts.
  • PC literate, good knowledge of PC, network, and standard packages used under Windows.


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