Business Process Improvement Lead
5 days ago
Airwallex is a pioneering force in building the global payments and financial platform of the future. Our unique combination of proprietary infrastructure and software empowers over 100,000 businesses worldwide to manage everything from business accounts, payments, and treasury to embedded finance at a global scale.
We take pride in our diverse team of 1,500+ innovators located across more than 20 offices globally. As a leading fintech company valued at US$5.6 billion and backed by world-class investors, we're driving innovation and excellence in the industry.
The Operations team at Airwallex plays a crucial role in ensuring seamless service delivery and efficient process execution. We focus on optimizing workflows, improving operational efficiency, and providing exceptional customer support. By streamlining operations and implementing best practices, we contribute to the company's growth and maintain high service standards.
Key responsibilities:
- Develop a deep understanding of AML policies and KYC procedures to ensure continuous updates and maintenance of relevant SOPs.
- Foster strong cross-functional collaboration by bridging diverse team requirements and facilitating effective communication between key stakeholders.
- Mentor junior team members, set individual target tracking mechanisms, and lead the team to achieve OKRs.
- Provide regular reporting updates on team performance, project progress, and challenges to senior management.
Requirements:
- Solid expertise in AML and KYC regulations with the ability to apply them effectively in an operational setting.
- Fluent English and Chinese language skills to navigate multilingual business environments seamlessly.
- Excellent communication and interpersonal skills to coordinate effectively between teams.
- Proactive, creative, self-motivated, and pragmatic with a strong sense of responsibility and accountability.
-
Process Improvement Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full timeAbout the RoleThe successful candidate will be responsible for leading process improvement initiatives that drive business value and enhance customer satisfaction. This includes analyzing existing processes, identifying areas for improvement, and implementing changes to optimize performance. You will work closely with cross-functional teams to ensure...
-
Business Process Improvement Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia cbs Corporate Business Solutions Full timecbs Corporate Business Solutions offers consulting and technology services to help large industrial corporations achieve success.We are seeking an experienced Chief Business Transformation Officer to join our team and drive business growth, create value, and solve organizational issues for our clients.Responsibilities:Drive business growth and create value...
-
Global Process Improvement Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeJob Overview:We are seeking an experienced Senior Process Consultant to join our team and drive transformation in Global Operations (Ops). As a key member of our team, you will be responsible for managing complex transformation programs, leading cross-functional teams, and driving business growth through process excellence.Your Key Accountabilities Will...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Brew Interactive Full timeWhat You'll Do:Brew Interactive is a fast-paced marketing agency that's always pushing the boundaries of what's possible. As our next HR and Operations Manager, you'll play a critical role in shaping our company culture and driving business success. Your responsibilities will include:Talent Acquisition and Management:Owning the entire hiring process, from...
-
Business Process Improvement Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kopi Kenangan Full timeKopi Kenangan is a leading coffee chain store with a presence in Indonesia, Malaysia, and Singapore. We are committed to delivering exceptional customer experiences through efficient and streamlined operations.We are seeking an experienced Business Process Improvement Specialist to join our team. The successful candidate will be responsible for identifying...
-
Business Process Improvement Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeZurich 56 Company Ltd seeks a highly skilled and experienced Business Analyst to join our team.About the PositionThe ideal candidate will serve the needs of the Execution & Change Division and have the opportunity to propose and/or implement solutions for the efficiency of Zurich Insurance. The Business Analyst will be responsible for leading project...
-
Business Process Improvement Analyst
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CXC Full timeAbout the RoleWe are seeking a Business Process Improvement Analyst to enhance our IT systems and processes. The ideal candidate will analyze business requirements, identify areas for improvement, and collaborate with stakeholders to implement effective changes.Main Responsibilities:Analyze business requirements and identify opportunities for process...
-
Business Process Improvement Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Fragomen Full timeWe are looking for a motivated and results-driven Business Process Improvement Specialist to join our Shared Services team in Malaysia. As a Business Process Improvement Specialist, you will play a crucial role in identifying areas for improvement and implementing changes to enhance operational efficiency.About the Job:This role involves working closely with...
-
Operations and Process Improvement Lead
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dentsu Aegis Network Ltd. Full timeJob TitleWe are seeking a highly experienced Operations and Process Improvement Lead to join our team in Kuala Lumpur. The successful candidate will have strong analytical and problem-solving skills, with the ability to multitask and enhance operational processes.ResponsibilitiesProcess Improvement – Identify opportunities for process improvement and...
-
Process Improvement Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Refine Group Full timeResponsibilitiesWe are seeking a Senior Service Excellence Manager to lead and support our continuous improvement processes and IT enabler tools deployment.This includes leading the yearly project roadmap design and project prioritization with business owners, coordinating project objectives and business case validation, and facilitating project...
-
Process Improvement Consultant
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia United Parcel Service Of America Full timeWe're looking for a highly analytical and detail-focused Process Improvement Consultant to join our team at United Parcel Service Of America. In this role, you'll be responsible for analyzing operational processes and implementing improvements.Job Description:This position involves conducting research and analyzing operational data to identify areas for...
-
Process Improvement Analyst
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeAllianz Popular SL is a forward-thinking company, committed to staying ahead of the curve in terms of technology and innovation.We are seeking a skilled Business Analyst to join our team, playing a key role in our regional core system for life and health insurance.This position involves collaborating with other Business Analysts and reporting to a Lead...
-
Process Improvement Consultant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HFG Insurance Recruitment Full timeAbout the CompanyHFG Insurance Recruitment offers a challenging and rewarding environment for professionals who want to make a meaningful contribution to the success of our clients. As a Process Improvement Consultant, you will work closely with cross-functional teams to identify areas for process improvement and develop solutions to drive business growth...
-
Process Improvement Analyst
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeAs a Process Improvement Analyst at Net2Source Inc., you will be responsible for analyzing and improving business processes using robotic process automation tools. The ideal candidate will have a strong analytical mind and excellent problem-solving skills.Responsibilities:Analyze business processes and identify opportunities for improvement.Design and...
-
Business Process Improvement Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full timeStarhub Ltd is committed to excellence in all aspects of our business.We strive to deliver high-quality services to our customers while maintaining a safe and healthy work environment for our employees.About the Job ResponsibilitiesAs a Financial Operations Lead, you will be responsible for supporting the Finance Manager and leading a team of accountants and...
-
Business Process Improvement Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob DescriptionThe Health Business Analyst will play a key role in the Global Technology Product Team (GTPT), working closely with business and IT teams to deliver market-leading health insurance capabilities for Prudential. As part of this dynamic role, you will have an in-depth understanding of business processes and systems to define requirements for...
-
Business Process Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full timeRole DescriptionThe Business Process Lead is a key role within the Transitions & Service Team to enable the successful operationalisation and delivery of business readiness activities aligned to core projects into the Customer Services team. This role involves collaborating with various departments & teams to align & build relationships with key stakeholders...
-
Process Improvement Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia NXP Semiconductors Full timeJob Summary:NXP Semiconductors is seeking a highly skilled Process Improvement Specialist to join our team. As a Process Improvement Specialist, you will be responsible for identifying and implementing process improvements to increase efficiency and reduce costs.Key Responsibilities:Conduct process analysis to identify areas for improvement.Develop and...
-
Process Improvement Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Funding Societies Full timeAbout the JobWe are seeking a highly skilled Digital Finance Operations Lead to join our team at Funding Societies | Modalku.About Us: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India...
-
Process Improvement Analyst
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia KPay Group Full timeKPay Group is a fintech company dedicated to empowering businesses with innovative technology solutions. We are seeking an experienced Process Improvement Analyst to join our team and contribute to our mission of building a seamless and secure payment ecosystem.About the Role:This entry-level position offers an exciting opportunity to develop your skills and...