Cyber Security Support Professional

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia F-Secure Corporation Full time

About F-Secure Corporation

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F-Secure makes every digital moment more secure, for everyone. We've led the cyber security industry for over 35 years, protecting tens of millions of people online with our service provider partners.

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Role Overview

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We're seeking a Junior IT Support Specialist to join our team in Kuala Lumpur. This role is unique, as you would be supporting our US-based team, working mainly in night shifts.

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You'll join our experienced team of IT professionals providing global IT services for all F-Secure employees. Together with our partner, we support employees across platforms and devices.

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Key Responsibilities

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  • Offer employee support services and troubleshoot hardware, software, and network-related issues for US-based employees.">
  • Device management, lifecycle management, purchasing processes, vendor coordination, and warranty management.">
  • Onboarding and offboarding support, setting up access for new employees and ensuring proper decommissioning during offboarding.">
  • Supporting security best practices and creating internal IT documentation and FAQs.">
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Requirements

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  • A degree from a relevant field, such as Information Technology or similar.">
  • Basic understanding of Windows operating system and MacOS.">
  • Full professional proficiency in English (written and spoken) as our organization language is English.">
  • Understanding of basic cyber security principles.">
  • Courage to take initiative, proactive working style, effective communication, and problem-solving skills.">
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About You

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You'll work with experienced colleagues, grow professionally within F-Secure, and develop yourself in an international team serving customers globally.

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We offer interesting challenges, a competitive compensation model, and a wide range of benefits. You'll have a chance to develop yourself professionally in a flexible, agile, and dynamic working environment.

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A security vetting may be conducted for the selected candidate according to our employment process.



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